Privacy Policy

The Zen Den @ Watt A Beauty
600 Shettleston Road, Glasgow, G31 5JX
Phone: 07532701342
Email: wattabeauty@icloud.com

Last updated: [Insert Date]

1. Introduction

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and store your information when you visit our salon, use our services, browse our website, or contact us.

We comply with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. The information we collect

We may collect the following types of personal data:

  • Identity and contact details – name, phone number, email address, postal address.
  • Booking information – details of appointments, services booked, and stylist/therapist preferences.
  • Payment information – card details are processed securely by our payment provider; we do not store full card details.
  • Consultation information – health or allergy details you provide to ensure safe treatments.
  • Communication preferences – your consent for marketing messages.
  • Website use – IP address, browser type, and pages visited (through cookies or similar technology).

3. How we collect your information

We collect personal data when you:

  • Book an appointment (in person, online, or by phone).
  • Sign up to receive our updates or offers.
  • Complete a consultation form.
  • Contact us by phone, email, social media, or through our website.
  • Visit our salon.

4. How we use your information

We use your personal data to:

  • Manage your bookings and provide treatments.
  • Send appointment reminders and booking confirmations.
  • Keep records required for health and safety.
  • Process payments.
  • Respond to your enquiries.
  • Send you marketing messages you have agreed to receive.
  • Improve our services and website.

5. Marketing

If you have given consent, we may send you offers, news, and updates about our services. You can withdraw consent at any time by clicking ‘unsubscribe’ in our emails or contacting us directly at wattabeauty@icloud.com.

6. Sharing your information

We do not sell your personal data. We only share it when necessary, for example:

  • With service providers such as our booking software, email provider, or payment processor.
  • If required by law or to respond to a legal request.

All third-party service providers are required to keep your information secure and only use it for the agreed purpose.

7. How long we keep your information

We keep your personal data only as long as necessary for the purpose we collected it, and in line with legal or insurance requirements.

8. Your data protection rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Ask us to correct or update your details.
  • Ask us to delete your personal data (in certain circumstances).
  • Object to the processing of your data for marketing.
  • Withdraw your consent at any time.

To exercise these rights, contact us using the details at the top of this policy.

9. Cookies

Our website may use cookies to improve your browsing experience. You can control or disable cookies in your browser settings.

10. Security

We take appropriate measures to protect your personal data from loss, misuse, or unauthorised access.

11. Changes to this policy

We may update this privacy policy from time to time. The most recent version will always be available in the salon and on our website.

12. Contact us

If you have any questions about this policy or how we handle your data, please contact:

The Zen Den @ Watt A Beauty
600 Shettleston Road, Glasgow, G31 5JX
Phone: 07532701342
Email: wattabeauty@icloud.com

You can also contact the Information Commissioner’s Office (ICO), the UK’s data protection authority, at www.ico.org.uk